Privacy Policy

1-1Who We Are

Listifys — Workafella Cyber Crown HiTech City, 7th Floor HUDA Techno Enclave Madhapur, Hyderabad Telangana 500081, India is the data controller for personal data described in this policy, except where we act as a processor on behalf of another entity.

For privacy inquiries, contact contact@listifys.com.

1-2What This Policy Covers

This policy covers data collected when you browse, register, list items, message other users, make purchases, contact support, or interact with our marketing and safety programs.

It does not cover third-party websites, payment processors, or messaging platforms you access through links or integrations outside our control.

1-3Children

The Platform is not directed to children under thirteen (13). We do not knowingly collect personal data from children under thirteen without verifiable parental consent. See our Children's Privacy Policy for details.

2-1Information You Provide

We collect information you submit directly, including account registration details, profile information, listing content, messages, support tickets, and payment-related identifiers where applicable.

• Name, username, email address, and phone number
• Postal address, city, state, and country
• Photos, videos, and listing descriptions
• Communications with buyers, sellers, and support staff

2-2Information Collected Automatically

When you use the Platform, we automatically collect device and usage information to secure accounts, prevent fraud, and improve performance.

• IP address, device identifiers, and browser type
• Operating system, app version, and language settings
• Log data, crash reports, and diagnostic events
• Approximate location derived from IP or device settings
• Precise location when you enable location features for nearby listings

2-3Information from Third Parties

We may receive data from payment processors, advertising partners, analytics providers, and law enforcement agencies where legally permitted.

If you sign in using a third-party authentication service, we receive information according to your settings with that provider.

3-1Providing the Marketplace

We use personal data to create and manage accounts, display listings, enable messaging, process payments, deliver notifications, and facilitate peer-to-peer transactions.

3-2Trust, Safety, and Integrity

We process data to detect fraud, enforce Community Guidelines, investigate reports, verify accounts, and protect users from harmful or illegal activity.

3-3Personalization and Analytics

We analyze usage patterns to recommend relevant listings, improve search results, measure feature performance, and develop new tools. Where required by law, we rely on consent or provide opt-out mechanisms for certain analytics and advertising uses.

3-4-inLegal and Compliance

We process data to comply with tax, accounting, anti-money laundering, consumer protection, and intermediary obligations, including responses to lawful requests from authorities in India.

4-1Contract and Service Delivery

Processing necessary to perform our contract with you, including account administration, transaction support, and customer service.

4-2Legitimate Interests

Processing necessary for our legitimate interests, such as securing the Platform, preventing abuse, and improving services, balanced against your rights and freedoms.

4-3Consent

Where required, we obtain consent for marketing communications, certain cookies, precise location collection, and optional profile features. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

4-4Legal Obligation

Processing required to comply with applicable law, court orders, regulatory inquiries, or valid law enforcement requests submitted to contact@listifys.com.

5-1With Other Users

When you list an item, message a user, or complete a transaction, certain profile and contact details are shared as needed to facilitate the exchange. You control some visibility settings in your account.

5-2Service Providers

We share data with vendors who assist with hosting, analytics, customer support, payment processing, email delivery, and content moderation under contractual confidentiality and security obligations.

5-3Legal Disclosures

We may disclose data when we believe disclosure is necessary to comply with law, respond to lawful requests, protect rights and safety, or investigate fraud and security incidents.

5-4Business Transfers

If Listifys undergoes a merger, acquisition, or asset sale, personal data may be transferred subject to notice and continued protection consistent with this policy.

6-1-inInfrastructure and Processing Locations

Personal data of users in India may be stored or processed in India, the United States, and other countries where we or our service providers maintain facilities.

6-2-inSafeguards

When transferring personal data across borders, we implement appropriate safeguards such as contractual clauses, vendor security assessments, and data minimization practices as required by India's Digital Personal Data Protection Act, 2023.

7-1Retention Periods

We retain personal data only as long as necessary for the purposes described in this policy, including maintaining account history, resolving disputes, meeting legal obligations, and enforcing agreements.

Specific retention schedules for categories of data are described in our Data Retention Policy.

7-2Deletion and Anonymization

When data is no longer needed, we delete or anonymize it unless retention is required by law or legitimate business needs such as fraud prevention.

8-1Technical and Organizational Safeguards

We implement administrative, technical, and physical safeguards designed to protect personal data, including access controls, encryption in transit, monitoring, and employee training.

8-2Incident Response

If we become aware of a personal data breach likely to affect your rights, we will notify you and relevant regulators as required by applicable law.

9-1India — DPDP Act Rights

Data principals in India may request access, correction, erasure, and grievance redressal in accordance with the Digital Personal Data Protection Act, 2023 and related rules.

You may nominate another individual to exercise your rights in the event of death or incapacity where permitted by law.

See our India DPDP Act Compliance notice for additional details.

9-4How to Exercise Rights

Submit requests through in-app privacy settings or email contact@listifys.com. We may verify your identity before fulfilling requests. Authorized agents may submit requests on your behalf where permitted by law.

10-1Fraud and Safety Systems

We use automated systems to flag suspicious listings, risky messages, and potential policy violations. These systems support human review and enforcement decisions.

10-2No Solely Automated Legal Effects

We do not make solely automated decisions that produce legal or similarly significant effects without human oversight, except where permitted by law and disclosed to you.

11-1Promotional Messages

With your consent where required, we may send promotional emails, push notifications, or SMS messages about features, offers, and safety tips.

11-2Opt-Out

You may opt out of marketing communications using unsubscribe links or account settings. Transactional and security messages may still be sent while your account is active.

12-1Policy Updates

We may update this Privacy Policy to reflect legal, technical, or business changes. Material updates will be communicated through the Platform or by email before they take effect where required.

12-2Grievance Officer (India)

Users in India may contact our grievance officer at contact@listifys.com for complaints related to data processing. We will acknowledge complaints within twenty-four (24) hours and endeavor to resolve them within fifteen (15) days, subject to applicable extensions under law.

12-3Contact Details

Privacy questions and requests:

• Email: contact@listifys.com
• Listifys — Workafella Cyber Crown HiTech City, 7th Floor HUDA Techno Enclave Madhapur, Hyderabad Telangana 500081, India
• Website: https://listifys.com